Heartland Payment Systems Credit Card Processing Review

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Credit Card Processing Review

As far as credit card processing companies go, Heartland Payment Systems is one of the best in the United States. With a reported $80 billion worth of credit card processing completed in 2009 alone, they are also one of the biggest. In 2008 Heartland spent a lot of time in the news after a gentleman named Albert Gonzalez hacked into their systems and stole over 130 million credit card numbers.

Since the incident, Heartland has spent countless resources mitigating and fixing this debacle. Many firms would find it very difficult to return from a breach of this magnitude, however, they quickly upgraded to a much more secure system, did everything they could to fix their image, and in 2 short years have become one of the most secure merchant services companies in the US.

Heartland Payment Systems spends a lot of time and money actually helping their merchants through education. They currently operate a stand-alone website that provides their merchants with answers to frequent questions, tutorials, and contact directly with the company. This dedication to client services makes them a leader in the industry.

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When scouring the internet for feedback on Heartland, there is surprisingly a minimum amount of negative reviews despite the large security issue in 2008. This large amount of positive chatter can be attributed to their efforts put forth at keeping their clients and merchants happy. They maintain an updated Twitter and Facebook page, and use them to manage and receive customer feedback.

The standard contract is comparable to many other firms in the industry - 3 years with a $295 cancellation fee. There are reports online of merchants successfully negotiating both aspects of this.

Heartland Payment Systems appears to have all the characteristics of a well run credit card processing company.

Eric Stauffer is a merchant services industry watchdog. For more information about Heartland Payment Systems or any other credit card processing information, visit CardPaymentOptions.com.

By: EzineArticles.com/expert/Eric_Stauffer
Article Source: EzineArticles.com