Chase Paymentech Merchant Services Review

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Merchant Services Review

Chase Paymentech began in 1985 under the name Paymentech Inc before merging with J.P. Morgan Chase in 2005 and combining the names. They are currently one of the largest credit card processing companies in the United States, and maintain a very good reputation among its merchant community.

When researching online for Chase Paymentech, there are very few negative reviews which make it relatively easy to recommend them as a solid merchant service provider. As one of the largest in the country you would expect a slew of negative reviews, however, when browsing sites like the RipOffReport and the BBB there are surprising few negative comments.

Of the few negative reports found throughout internet review sites, the vast majority tend to be contract disputes with merchants as well as collection or billing issues. This holds consistent with many complaints within the industry as a whole. One key advantage that Chase Paymentech maintains above many of their competitors is their process for handling these public complaints. Of the nearly 50 complaints filed with the BBB in the last 36 months, only about 10% of them were unresolved. This shows a high dedication to their customers and clients.

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Chase Paymentech maintains a social outlet at both Facebook and Twitter which allows both users and merchants to leave feedback for the company. The one thing lacking in this arena is a method for merchants to resolve disputes on their website. This is currently unavailable at the time of this writing.

While Chase Paymentech does include early termination fees with most of their contracts, the amounts are very similar to other same sized credit card processing companies. Currently they are in the $300-$350 range but this does not include additional fees for leased equipment. The leasing companies may include additional early termination fees.

Overall, Chase Paymentech is a good company with a solid reputation. Their available technologies are cutting edge for the industry and are recommended as a merchant services provider.

Eric Stauffer is part of a watchdog group called CardPaymentOptions.com that monitors, reports, and reviews sites in the merchant services industry. For more information about Chase Paymentech or credit card processing in general, check out CardPaymentOptions.com.

By: EzineArticles.com/expert/Eric_Stauffer
Article Source: EzineArticles.com